大學背景

作為麥當勞管理階層的訓練和發展中心,香港漢堡大學成立於2000年,是全球第七所漢堡大學 。由於過去 5 年亞洲地區經濟的急速發展 ,大中華地區包括中國大陸 、台灣、香港和澳門成為麥當勞發展力非常大的市場,所以在大中華地區成立一所高標準的訓練中心,才能滿足急速發展的人力發展需求。

香港漢堡大學是一個獨立的部門,由一名總監帶領,並擔任校長一職。香港漢堡大學的訓練經理和教授們,都是來自兩岸三地的精英,部門內還有行政助理,負責校內的行政工作。還有,各市場也提供了強大的支援,不少部門主管來校擔任客座教授,加強學生的學習經驗。為了讓大學的運作更有效率,香港漢堡大學整合了麥當勞中國發展公司各部門的資源,包括資訊服務/品質部、人力資源部、公關部和會計部,從而讓工作更有效地完成。

麥當勞的願景是 "顧客最喜愛的餐廳及用餐方式" 。為實現這個願景,人力資源是主要的先決條件。因此,麥當勞本著 "以人為本" 的理念,向每位員工承諾,為他們提供寶貴的在職學習機會,作為公司未來的投資。為了實踐 "以人為本" 的承諾,香港漢堡大學與大中華區內多所國際級知名學府,組成了極具創意的學術聯盟。

香港漢堡大學在2000年與國立台灣大學簽訂了學術評鑒,成為大中華區內,首個獲得大學(著名學府)認可的企業培訓課程(大學)。於2001年,香港漢堡大學再與香港理工大學、北京大學和清華大學簽訂學術評鑑,進一步確認其課程價值。由於得到多間知名學府的認可,香港漢堡大學的課程價值水平,可媲美各間知名學院。

香港漢堡大學與大中華區內四間首屈一指的學府結成學術聯盟,為這所新成立的企業大學,建立了正面的公眾和商業形象。因為這個原因,在2001年,香港漢堡大學獲得了美國金融時報主辦的 "企業大學優異大獎" 中的 "與大學結盟" 類別大獎, 也是歷屆所有參賽者中,唯一一所得獎的非美籍海外大學。

為了確保教學和學習品質,香港漢堡大學采用了Dr.Kirlpatrick的4個層次的評量系統,用以檢查學員的訓練效果,學員的回饋證明了香港漢堡大學在教學和學習過程中,都傳遞了高水平的品質。

 
 
 
 
 
 


Introduction of McDonald's Hamburger University Hong Kong


McDonald's Hamburger University, Hong Kong (HUHK), the 7th Hamburger University in the world, was established in 2000 and serves as the training and development center for the management in the Greater China Region. Because of its rapid economic growth, the Greater China Region that includes the Mainland China, Taiwan, Hong Kong, and Macau is becoming the biggest potential market for McDonald's. The establishment of a high standard training center in the Greater China Region shall satisfy the demand of people development required for its rapid expansion.


HUHK operates independently under the leadership of a Director who also plays the role of the Dean. Together with Training Managers, professors and Training Administrator recruited from Mainland China, Taiwan and Hong Kong, the Dean is responsible for the day-to-day operations of the HUHK.


HUHK enjoys strong market support; from time to time, the markets will send subject experts, mostly department heads, as Visiting Professors to enhance the learning of students. HUHK also has full support of the functional teams from the headquarter of the McDonald's China Development Company, such as Information Service, Human Resources, PR and Accounting Department. Resources are leveraged as a result.


McDonald's Brand Mission is to be "Our customers' favorite place and way to eat". People are the main resources for McDonald's to achieve this mission. McDonald's has turned this belief into a People Promise Philosophy - "we value you, your growth and your contribution". It is a statement of McDonald's commitment to its people. To provide McDonald's people with the greatest opportunity to continue their career-long learning is an investment in the future of the company. To fulfill that People Promise commitment, HUHK has initiated the innovative learning alliances with the renowned universities in the Greater China Region.


Accreditation of HUHK's programs by National Taiwan University (NTU) was achieved in 2000. It was the first time in Greater China that a university accredits corporate training programs. Another three accreditations were attained from Hong Kong Polytechnic University (HKPU), Peking University and Tsinghua University in 2001. HUHK's programs have been recognized and validated as equivalent to the academic standard and status of some of the courses in these renowned universities.


The learning alliances between HUHK and these four top-notched universities in the Greater China Region have enhanced the academic as well as the business image of HUHK. Due to the achievement in building alliances with universities, HUHK won the Corporate University Xchange Excellence Awards sponsored by the Financial Times in 2001. HUHK was the only non-American and overseas winner who had been awarded this distinction.


To ensure the teaching and learning standard, the four-level evaluation method by Dr. Kirkpatrick is being used to evaluate the effectiveness of our training programs. Feedback proves that the high quality teaching and learning process of HUHK has exerted positive impact on the performance of our people.